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- Booking Instructions 1. Service Booking A service with HomeHelpy is only booked after successful payment is made. 2. Cancellation Customers are to pay 50% of booking price if you cancel the booking 12-24 hours...
- What cleaning tools and consumables to provide? For the list of cleaning tools and consumable to provide, please refer to our website for more details.
- What if my HomeHelper requests for direct dealing? We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
- Rescheduling (1) Customers can only reschedule a booking 24 hours before your service commences. (2) The rescheduled dates and hours must amount to be lower or equivalent to the booking fee...
- Invoice You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
